Orange Botswana

“We have partnered with Rekindle Learning to provide our call centre staff and sales representatives at various Orange stores, with product, sales and regulatory training. This has delivered a significant improvement over the in-person training sessions that were required whenever staff needed to be informed of new products, promotions and regulations. These improvements are seen in higher levels of knowledge and expertise of our staff, faster change management as we can respond more quickly to shifts in our market and greater alignment of sales teams distributed across the country.”